Shipping policy

SHAKAVOOM Shipping & Delivery Policy

Australia-Wide Delivery

SHAKAVOOM currently delivers to eligible addresses within Australia. Shipping availability and any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Processing

Once your order has been placed, you will receive an order confirmation by email. Orders may require processing before they are dispatched.

Once your order has been dispatched, tracking information will be provided where available.

Delivery Times

Estimated delivery times may vary depending on your location, product availability, carrier delays and other circumstances outside our reasonable control. Any delivery timeframe shown on our website or provided after ordering is an estimate and is not guaranteed unless expressly stated otherwise.

Delivery Address

Please make sure your delivery address and contact details are correct before completing your order. If you notice an error after ordering, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or been dispatched.

Tracking

Where tracking is available, tracking details will be sent to the email address or contact details provided with your order. Tracking information may take some time to update after dispatch.

Large or Bulky Items

Some SHAKAVOOM products are large or bulky and may be delivered by specialist carriers. Delivery procedures and availability may vary depending on your location.

Damaged or Missing Deliveries

If your order arrives damaged, or you believe an item is missing, please contact SHAKAVOOM as soon as reasonably possible with your order number and photographs of the package and product where relevant. We will assess the issue and assist you with the appropriate next steps.

Australian Consumer Law

Nothing in this Shipping & Delivery Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law that cannot lawfully be excluded, restricted or modified.

Contact Us

For questions about your delivery, please contact SHAKAVOOM using the contact details provided on our website.